Gaya APA
Payne, A.
(2001).
The essence of : maservices marketing pemasaran jasa/Adrian Payne
.
Yogyakarta:
Andi.
Gaya MLA
Payne, Adrian.
"The essence of : maservices marketing pemasaran jasa/Adrian Payne".
Yogyakarta:
Andi,
2001.
Art Original.